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Returns & Exchanges
We want you to love your sleep. If you're not satisfied, our return process is straightforward and completely free within your trial period.
1
Initiate Request
Contact our support team via email or our return portal to start your return process.
2
Schedule Collection
Our specialist courier will contact you to arrange a convenient time to collect the mattress.
3
Prepare for Pickup
No need to put the mattress back in the box; just ensure it is accessible for the collection team.
4
Receive Refund
Once collection is confirmed, we will process your full refund to your original payment method within 10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing